Exchange Policy
We accept exchanges only for size-related issues under the following conditions:
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The exchange request must be made within 10 days of delivery.
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The product should be in its original packaging, with all tags intact.
How to Request an Exchange
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Send an exchange request to 📧 online@alayacotton.com, including:
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Product photos
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Order number
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Reason for exchange
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You will receive a confirmation email once your request is approved.
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After approval, please return the product to:
📍 Anbalaya Cotton Mills [ONLINE]
SF No. 161/2, K V R Nagar, Alaya Cotton,
Kallikadu Thottam, Tiruppur, Tamil Nadu – 641604
📞 Ph: 98425 44275
🔗 Website: www.alayacotton.in
Important Notes
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Once we receive your product, our team will inspect it carefully.
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If the product is used, washed, or not in its original condition, it will be returned to you without exchange.
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If the requested size/product is out of stock, you will receive a full or partial refund (no questions asked).
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All orders are verified before dispatch.
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In case of missing items or incorrect products, please share an unboxing video with us at online@alayacotton.com within 10 days of delivery for assistance.
International Orders
❌ Exchange, return, or cancellation is not available for international orders.